The potato salad had a hair in it, the coleslaw was dry and crusty on one of them(looked like it had been in a grind he uncovered for most the day) and then it’s the service or lack of. Child’s meal so why not inform us at that point that you don’t have that base(which I still find is unbelievable) and then have to go through a very painful and lengthy ordering process when we didn’t have to as it would’ve made that decision for us. If this wasn’t available, you see it’s very likely that we were going to order. I order, pay for and then get informed that a pizza place can’t give my son the pizza base he wants (which wasn’t a special one-pan pizza base?!) I mean come on what on earth is going on?! We are at a pizza place and you have NO pizza bases?! That what we were informed anyway. I have to say is very awkward and just so long winded, I really don’t know what you would do if the likes off my mother and father would’ve gone on their own, they don’t have a phone for one and wouldn’t have a clue how to use it. It makes me feel very happy that it’s not just me and my family that feels that was as there was a family opposite us also complaining of the same thing and when you looked around the restaurant there were only 4 people out of 22 that were seated that didn’t have coats on-I rest my case, it’s freezing in there! Then the ordering of the meal. The temperature in the restaurant is as cold as it is outside, literally freezing! I really don’t appreciate my family and I keeping our outdoor jackets and coats on to eat a meal that we are trying to enjoy, I have mentioned this before when I entered the restaurant as it’s just far too cold in there. Above all this is now the 2nd time I’ve visited this Pizza Hut in the last 12 months and the 2nd time the experience has been a lot less satisfying than I’d hoped. It was like we were there but wasn’t and I would like to forget about it as we most definitely were! Well where do I start. This is the same review I left on their feedback site-nothing has changed or been amended as the experience was truly awful and I just want people to know how bad it was especially when you are spending nearly £70 on the hat was awful.
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